General Tallow Questions

So…Tallow? What is it?

Tallow is animal oil that has been slowly and carefully kettle rendered from the suet of animals like cows or sheep. Our tallow is slowly kettle rendered from organically farmed and grass-fed/finished cows. Due to the diet and care of our cows, this gives our tallow an amazing vitamin and fatty acid profile that can only be found in animal oils.

Why have I never heard of this?

There is nothing new under the sun, and that is true with tallow. As man-made products and chemicals have become more popular, tallow was forgotten. It once was prized in generations past for its healing properties! Now, as people are becoming more aware of the side effects of harsh chemicals and man-made products, we find ourselves turning back to what nature had provided all along.

What's the Flying Cow difference?

Three things separate us from others!

• INGREDIENTS – We strive to get the most USDA certified organic oils in our products! We also ensure our tallow comes from cows on small organic farms that are grass-fed/finished.

• TEXTURE – Our tallow is whipped, fluffy and so easy to apply!

• HANDMADE – Your skin care is fresh and hand made in small batches! This ensures a high quality and freshness!

Why use tallow?

Because our bodies absorb it so easily! There is a vitamin profile in
animal oils (A, D, E, and K) that is a one-of-a-kind combo that cannot
be found in plant-based oils alone.

Tallow is the perfect carrier oil! A carrier oil is a gentle oil you
blend with essential oils (very concentrated and intense) so your body
can absorb it better and less of the essential oil evaporates into the
air so that more gets into your skin and body.

When you blend it with plant-based oils, it allows our bodies to utilize
those easier and get more out of the essential oils we add. Tallow is
basically a boost for anything you combine with it!

Nature truly does know best! There are no harsh chemicals that often result in negative side effects.

As we age, we produce less oil in our skin, which helps us keep our youthful glow.

Nowhere else can you find this acid profile with its nutrient rich properties. Vitamins A, D, E, and K, along with palmitoleic acid, conjugated linoleic acid, nourish your skin and protect from the outside!

Which is the best tallow for me?

Take our Tallow Test! Answer a couple questions and we will have the perfect tallow for you!

Where do you get your tallow?

We get our tallow from happy cows that are grass fed and finished right here in the USA!

How do I use it?

There are several ways! Most people love to use it on their faces and bodies as a general moisturizer. Others love to use for specific skin problems and irritations. We have clients who use our tallow for face cream, body moisturizer, bug bites, razor burn, rashes, burns, cellulite, stretchmarks, scars, dry skin, itchy skin, scalp treatment, cracked feet/heels, oil cleansing, growing belly during pregnancy, aging spots, tighten the skin, baby care, acne, and tattoo care.

What about using during PREGNANCY? Using on KIDS or BABIES?

You may wish to use our baby balms for babies. They are gentle with little or no essential oils. Our tallows have been used for sunburns, baby acne, dry patches, cradle cap, general moisturizer, diaper cream, wounds, rashes, bites, and so much more!

Using while pregnant has generally been known to be safe. As always, check with your healthcare provider before starting anything you’re unsure about. Restore and Golden tallow are favorites during and after pregnancy.

What are the main nutritional BENEFITS of tallow?

• Compatibility with your skin – It is so easy for our body to use and to absorb!


• An amazing vitamin profile – An amazing combo of vitamins A, D, E, and K that you can only find in an animal oil. Put them together with our plant oils and you have a match made in heaven.


• The AMAZING fatty acid profile – These fatty acids are found naturally in youthful and glowing skin and tend to decline as we age.


• Palmitic Acid – Protects skin from the environment and smooths.


• Omega 7 (Palmitoleic Acid) – Anti-microbial.


• CLA – Calms inflamed skin and kills bacteria.


• Stearic Acid – Found in our own oils, this amazing fatty acid brings moisture to the skin, softens,rejuvenates and has anti-inflammatory properties. Helps with collagen and elastin.


• Omega 9 (Oleic Acid) – Awesome carrier to the other oils and helps penetrate these nutrients deep into the skin.

Does it heal skin diseases?

Legally we cannot claim that our product can heal, prevent or treat any skin disease, but we can share what it has done for us personally and the testimony of others.

We are happy to recommend products but cannot claim it will heal any of the diseases/skin issues to abide by FDA guidelines.

Is tallow balm vegan?

Tallow is an animal product; therefore, it is not vegan. However, we do believe in using the whole animal and not letting it go to waste. We believe it is more ethical to utilize the cow fat and make something beautiful out of something that would have otherwise been thrown away.

We also make an effort to know where our cows come from. We source from small family organic farms, where cows are treated and fed well.

Shipping

What are your shipping times?

Our team will ensure all orders are processed, packaged and shipped within 1-3 business days*. Once the package is on the truck, there is a 2-6 business day estimated arrival time. These orders do NOT have a guaranteed delivery date. Shipping may exceed 6 days as USPS does not deliver on Sundays or holidays. 

You will automatically be sent an email with your tracking number when we are packaging your order. Sometimes it might take 1-2 days for us to actually get it in the hands of the carrier, but once your package is in their hands, the timeline can vary based on location. The tracking updates will become available once packages are scanned by the post office; however, it can take up to one day before the package can be tracked. If you do not provide your email address on the order you will not receive your tracking number.

*Please note that your order may experience delays due to a high volume of orders during promotional events or holidays.

How much will shipping cost?

We offer flat rate shipping at $8.99 for orders of all sizes.

Can you ship worldwide?

Yes!

How do I ship a gift?

You’re welcome to choose where to ship any purchase! Just put the name and address of the recipient when checking out.

My Order

How can I cancel my order?
What if I receive the wrong product?

We’re so sorry! We will be happy to correct it! Please email us at customerservice@flyingcowtallow.com or call the Midland store so we can make it right: +1 (432) 704-1194 

Do you offer returns or exchanges?

If there is an issue with your product/order and you wish to return it unopened, we will send you a prepaid, return shipping label to send it back to our shop. Or if you are local, you can return it to one of our stores.

All opened and/or used tallows are non-refundable. If you would like to return or exchange your unopened/unused product, you may do so within 14 days of purchase.

If you have a receipt, we will be happy to make a refund the same way the original transaction was processed.

Returns with no receipt will only be offered an exchange for equal value of the product at the time of the return.

Products

How do I care for my product?

Make sure to keep your tallow balm sealed tightly. We recommend leaving the aluminum insert in the lid to maximize freshness. Store at room temperature.

If exposed to high heat (above 75-80 degrees) for long periods of time, the tallow balm can melt and the texture will change.

What is the shelf life of tallow?

Tallow is extremely shelf stable! It has naturally occurring vitamin E that is nature’s preservative.

We usually recommend using it within 6-12 months. After that it is safe to use, but starts to get a funky smell.

Greasy? Oily?

Flying Cow Tallow balm easily soaks into the skin. It may feel a little greasy at first if you use a lot, but it will soak in a couple minutes. If your skin doesn't absorb what you apply after several minutes, then you are applying too much.

Remember that a little goes a long way! You’re always welcome to dab your face with a clean washcloth or towel after to get off any excess.

It really doesn’t take much! Some enjoy using it once a day in the evening as a night cream and don’t see a need to re-moisturize in the morning.

Surprisingly, Flying Cow tallow actually does great with oily skin as well. Give oily skin a couple of weeks to adjust and balance out oil production. We have seen great success with clients who claimed that their oil production normalized after several weeks of use…especially TEENS!

What about the texture? What should I expect? This jar feels different than my last jar.

Our tallow has a whipped icing feel. We use the same recipe and method every time we make our tallow. You may from time to time notice a different texture as this is an all-natural and handmade product and there are so many factors we cannot control that result in the finished product.

This is to be expected as we refuse to add anything synthetic to our products for a consistent feel. When the product gets cold, you can rub it between your hands to make it easier to spread. Sometimes you will find a little piece of coconut oil… just rub it between your hands and it will absorb easily.

What we CAN control, we are very consistent in. We strive to create an amazing tallow with each batch we hand make, but if you are unhappy with your jar, just message us the batch number and we can make sure to get you another one!

Why is the Light Lavender Peppermint called “Light”?

It is called “Light” because we added HALF the amount of essential oils to it vs our regular peppermint or lavender. It has a lighter scent and is great for those who have sensitive skin or don’t like strong scents.

What is the difference between baby balm and unscented?

Nothing! They are exact same thing.

My jar isn't filled to the top!? What’s going on? I had more last time. My friend has more in her jar.

Don't worry! Our 3 oz tallows are actually in 4 oz jars as we cannot locate any 3 oz jars that fit our standards.

We hand fill each jar so sometimes we add a little extra and you get lucky, but we always ensure that at least 3 oz are in each jar.

We don't want to exceed this amount so you can travel with your tallow. According to TSA guidelines, products cannot exceed 3 oz.

What if I have my own essential oils? Can I use them with your tallow?

YES!
We have clients who have their own favorite brand and collection. They love using our Flying Cow Unscented Tallow as a carrier oil.

We recommend getting a dab of tallow and adding a couple of drops of your own essential oils with each use. You can try to add your own oils to the jar to mix, but it will most likely cause the tallow to lose its texture and fluff. Using a couple of drops each time is best!

What essential oils do you use?

We love plant-based oils! That is why you will find them in all of our balms, but they cannot stand alone! Tallow (animal oil) is the perfect carrier oil to make sure you get the most out of your essential oils.

We source our oils from the highest quality sources only! 99% of the essential oils we use are USDA organic and 100% are Therapeutic Grade and grown on organic farms with no pesticides. We also have contact with organic farmer's directly for some of our oils to ensure the freshest and highest quality possible.

Can I put this on before my makeup?

Yes! We have people who won’t put on their makeup without tallow and claim it’s the perfect primer, others prefer only to use it at night and say their face feels hydrated plenty when they wake up.

Remember that a little goes a long way, so play with it and see what amount works best for you. You may apply more in the evening, as it has all night to soak in. Wash, apply your tallow lightly, and allow it to soak in for about 10 minutes before applying your makeup or dab off excess before applying makeup.

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